Shipping & Returns

Thank You for your interest in DollBaby products.

TO PLACE AN ORDER                                                                                                                                                                                  simply make a choice from the shopping page and add to your cart by choosing the ADD TO CART button. Complete payment details and your items will be shipped right away!

Payment                                                                                                                                                                                                                We accept most credit/debit cards including Visa, MasterCard, American Express and PayPal.

Shipping Information                                                                                                                                                                                                 Once placed, orders typically leave our warehouse within one business day. Standard shipping is usually 3-5 business days delivery via USPS. If you order on Fri-Sun, your order will be processed on the following Monday.

FREE SHIPPING PROMOTION                                                                                                                                                                                we provide Free Shipping on orders of $10 or more (excluding taxes). This offer applies 365 days a year. Input promo code #dollbaby at checkout to redeem offer.

Promotion Policy                                                                                                                                                                                         Promotions and promotion codes must be used at the time of purchase. Codes, discounts or coupons are not valid on previous purchases and cannot be combined with other offers. Promotional codes will not be honored beyond the stated expiration date. DollBaby reserves the right to modify or terminate any promotion, its terms & conditions without notice.

Returns & Refunds                                                                                                                                                                                            We hope you love your Dollbaby purchase. We are committed to offering our customers the finest products available. However, due to the sanitary nature of our products, we have a strict NO RETURN POLICY…There will be no refunds on open or used product.

However, if there is a problem with your order (i.e. wrong product or quantity), please notify us within 24 hours of delivery via email: . Please attach an image of the delivered merchandise and we will advise you of the necessary steps for return or reimbursement.